Terms & Conditions

Introduction

These terms and conditions ("Terms") govern your access to and use of the WebwiseAI ("we", "us", "our") website at webwiseai.co.za and the services we describe and provide through it. By using our website, contacting us, booking a consultation, or engaging us for services, you agree to these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Who we are

WebwiseAI is an AI automation and digital transformation agency based in Cape Town, South Africa, providing AI chatbots, WhatsApp automation, CRM systems, websites and related digital services to businesses in South Africa and internationally.

Use of our website

You may browse and use our website for lawful purposes only. When using our site, you agree not to:

• Use the site in any way that breaches any applicable local, national or international law or regulation;
• Attempt to gain unauthorised access to our systems, servers, or any part of our website;
• Transmit or upload any material that contains viruses, malware or other harmful code;
• Use automated tools (bots, scrapers, crawlers) to extract content from our site without our consent;
• Misrepresent your identity or affiliation when contacting us or using our AI assistant.

Our services

Descriptions of our services on this website (including AI chatbots, automation, CRM, websites and related offerings) are provided for general information. The exact scope, deliverables, timelines, and pricing for any engagement will be set out in a separate proposal, quote, or service agreement between WebwiseAI and the client, and those documents will govern the relationship for that engagement. Nothing on this website constitutes a binding offer to provide services on specific terms.

Consultations and enquiries

Booking a free consultation, submitting a contact form, messaging our AI assistant, or contacting us via WhatsApp, phone or email does not create a contractual obligation on either side. It simply allows us to understand your needs and discuss how we might help. A formal engagement only begins once both parties agree to and sign a separate proposal or service agreement.

Intellectual property

Unless otherwise stated, the content on this website — including text, graphics, logos, design elements and the WebwiseAI brand — is owned by or licensed to WebwiseAI and is protected by applicable intellectual property laws. You may view and share content from our site for personal, non-commercial purposes, but you may not copy, reproduce, republish, or use it for commercial purposes without our prior written consent.

Third-party links and tools

Our website may contain links to third-party websites or make use of third-party tools (for example, scheduling tools, social media platforms, or messaging services such as WhatsApp). We don't control these third parties and aren't responsible for their content, policies, or practices. We encourage you to review their terms and privacy policies before using them.

No professional or financial advice

Information on this website is provided for general informational purposes and does not constitute professional, legal, financial, or technical advice. You should seek independent advice relevant to your specific circumstances before making decisions based on content from our site.

Limitation of liability

While we take care to keep our website accurate and up to date, we make no warranties or guarantees — express or implied — about the completeness, accuracy, reliability, or availability of the website or its content. To the fullest extent permitted by law, WebwiseAI will not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or inability to use, this website.

Changes to these Terms

We may update these Terms from time to time — for example, as our services, website, or applicable laws change. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes are posted means you accept the updated Terms.

Governing law

These Terms are governed by the laws of the Republic of South Africa, and any disputes arising from them will be subject to the jurisdiction of the South African courts.

Contact us

If you have any questions about these Terms, you can reach us at:

• Email: info@webwiseai.co.za or sales@webwiseai.co.za
• Via our Contact page
• WebwiseAI — Cape Town, Western Cape, South Africa